We know how important it is for us to be there when you need us and to deliver more than just average support. Our service and support plans are flexible and will allow you to determine how deeply you want eStreamingMedia involved on an ongoing basis - from simple reactive support to dedicated resources focused solely on you, helping you achieve optimal productivity and competitive advantage.

• SupportNow Plans: For customers using eStreamingMedia in deployment, we offer SupportNow Basic, Extended and Enterprise Plans. All plans include telephone access to our Technical Support organization and a variety of other support services.
• Online Support: Our interactive online support services provide access to vast sources of problem-solving information.
• Support Policy: Find information on specific support policy, general guidelines on how to use our support services, and the 2005 support center holidays.